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TECHNICAL SUPPORT header

The Scientific Customer Technical Support desks are available to assist you with questions about our products: access, content, searching, general troubleshooting and other technical issues.

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View Frequently Asked Questions

Submit a question to the Technical Support team by choosing the product and your country below and then click the Next Page button. Your question will be routed to your local support desk.

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Other Thomson Scientific services:

ResearchSoft technical support
DIALOG and Datastar
Liquent
Techstreet
Thomson IP Management
Scholar One Manuscript Central
Scholar One Abstract Central

 

 

 

Service Notice
Please check the Service Notice page for information on any access issues you may be experiencing.

Contact Us

Hours and Holidays

In The Americas
+1 800 336 4474 or +1 215 386 0100
Fax: +1 215 386 6362

    For ResearchSoft:
    +1 408 987 5609

In Europe, Middle East, & Africa
+44 20 7433 4999
Fax: +44 20 7433 4001

In Asia / Pacific (Singapore)
+65 6879 4118
Fax: +65 6223 2634

In Japan
0800 888 8855 or +81 3 5218 6500
Fax: +81 3 5218 6536

In China
+86 10 8286 2099
Fax: +86 (10) 8286 2088

In Korea
080 010 8100 or +82 2 2076 8100
Fax: +82 2 2076 8122

In Australia / New Zealand

Australia: 1800 007 214
New Zealand: 0800 443 162
Fax: +65 6223 2634

 
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