Quantum2 Highlights July 2005
In this issue...
Upcoming Quantum2 Sessions

Quantum2 Web Sessions

Getting To Know ... Your Quantum2 Coach
Upcoming Quantum2 Sessions

The following Quantum2 workshops will be presented at training workshops and Dialog Updates in the coming months. Further details will be published nearer the time, but this is a good time to mark your calendar before you proceed on your summer vacation.

South Africa Workshops
Assessing Client Needs: Gather & Analyze the Data
Johannesburg , South Africa
   July 29, 2005

Measuring Impact: Cost Justification for Information Services
Johannesburg , South Africa
   September 1, 2005

For more details on these workshops, please e-mail us.


Dialog Updates
"Creating a Knowledge Sharing Culture: How to Thrive on Change" will be offered at Dialog Updates at the following locations:

Frankfurt , Germany
September 20, 2005

Stockholm , Sweden
September 21, 2005

Copenhagen , Denmark
September 22, 2005

London , England
September 30, 2005

U.K. Sessions
Also, U.K. Quantum2 members should mark Tuesday, October 18, on their calendars to attend the following two sessions being offered at Dialog’s London Bridge office. Full details will be given as the date nears.

Assessing Client Needs: Gather & Analyze the Data

Creating a Brand Identity

From the Editor

As always, your suggestions for workshop topics are always welcome and encouraged. If you know a friend or colleague who would benefit from Quantum2, please encourage them to sign up today.

Liz Blankson-HemansLiz Blankson-Hemans
Director, IPMD
Quantum2 Highlights Archives

Quantum2Quantum2 Highlights
A newsletter of the Dialog leadership development program for information professionals

Dear Quantum2 Member...
With July well under way, many of you are likely considering a summer vacation to recharge and prepare for the autumn onslaught that will take you through the final few months of the year.

In the last issue of Quantum2 Highlights, we presented a new schedule of Quantum2 workshops for the rest of the year. We now are planning some face-to-face workshops at Dialog Updates during September and October. To help us with these worldwide programs, we are very pleased to present a new crop of Quantum2 coaches. In the following months, we will introduce you to these new coaches in our "Getting to know..." series. For more details, read on.



GETTING TO KNOW...
YOUR Quantum2 COACH

Tessa HeffernanWith so many sessions to present around the globe, we are pleased to present one of our newest Quantum2 coaches, Tessa Heffernan, who will be helping to deliver these sessions. Tessa is an applications specialist at Dialog and is based in our London office.

How long have you worked for Dialog?

I have been with Dialog for 21 years in a variety of positions. I joined when the company was known as DataStar, and have witnessed the company’s tremendous evolution since that time.

How did you come to join Dialog?

I decided to change careers from being a user of information to being a seller of information. Previously, I was an information officer at British Petroleum and a researcher at J Walter Thompson.

What are your key responsibilities?

As an applications specialist in Europe, I’m involved in liaising with Dialog’s sales representatives and their customers and prospects. I also help our customers understand, identify and position the right content.

What is the most rewarding aspect of your job?

Knowing that customers are receiving the content that they need to help them do their jobs more efficiently, and seeing them continue their relationship with Dialog year after year.

What is the most challenging aspect of your work?

Keeping up with the wide range of subjects our clients are researching.

What did you want to be, growing up?

A journalist or translator.

What three words would you use to describe yourself today?

Mature, open and interested.

What are your plans for the future?

To refocus on career development now that my children are older.


Quantum2 Web Sessions

The following Quantum2 Web sessions will be offered during the summer. As an additional service, we are pleased to offer you the chance to hear our "Defining the Value of Information: Beyond ROI" workshop in German.

Creating a Knowledge Sharing Culture: How to Thrive on Change
July 21, 2005--2:00 p.m. EDT; 7:00 p.m. BST/GMT+1*
Register Here

Linking Information Services to Compelling Business Events
August 18, 2005--9:00 a.m. EDT; 2:00 p.m. BST/GMT+1*
Register Here

Defining the Value of Information: Beyond ROI (conducted in German)
August 30, 2005--8:00 am EDT; 1:00 pm BST/GMT+1*
Register Here

VIEW COMPLETE CALENDAR for these WebEx sessions.

*The United Kingdom is on British Summer Time (BST) from the end of March to the end of October, when it reverts to Greenwich Mean Time (GMT).

Thomson Scientific
3501 Market Street, Philadelphia, PA 19104 USA
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16 Collyer Quay, #22-00 Hitachi Tower, Singapore, 049318