Quantum2 Highlights - May 2004
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You are receiving Quantum2 Highlights, a newsletter of the Dialog leadership development program for information professionals. Unsubscribe information can be found at the bottom of this message.
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Dear Quantum2 Member,
We're working feverishly to prepare new sessions for you for the upcoming months. Look for workshops on cost justification and branding to help you round out your professional development.
In this issue of Quantum2 Highlights:
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Quantum2 Web
Sessions
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The following WebEx session
will be offered as part of the Quantum2 program
in the coming months. The World Clock http://www.worldtimeserver.com/ will
translate the hours to match your local time.
Assessing Clients'
Needs: Map the Information Flow
June 17, 2004 - 2:00 p.m.
GMT
The following WebEx session is being conducted for the Special Libraries Association's Leadership Management Division:
Defining the Value
of Information Services: Beyond ROI
July 22, 2004 - 2.00 p.m.
EDT
To register for these WebEx sessions, and for more information, please visit http://scientific.thomson.com/quantum/training/workshops/.
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Upcoming Quantum2 Sessions
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Dialog will be holding
a Quantum2 day
at the following cities in Europe:
Brussels, September 14,
2004
Amsterdam, September
15, 2004
Workshops to be delivered at each:
Linking Information
Services to Compelling Business Events
Enhancing the Value
of Information Service Products
Defining the Value
of Information: Beyond ROI
Look for more information
in next month's newsletter regarding registration details.
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In the United States,
Quantum2 sessions
will be offered at the following Updates:
San Francisco, Wednesday,
May 26, 2004
Defining the Impact
of Information Services: Cost Justify the IRC
Creating
a Brand Identity (Luncheon
speaker)
To register, please call
1-800-3-DIALOG and speak to a customer service representative.
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Quantum2 CE
Courses at SLA Conference
in Nashville, Tennessee
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On June 5 and 6, 2004,
at the Special Libraries Association Annual Conference
in Nashville, Tennessee, USA, a team of Quantum2 staff
will be presenting a number of sessions as Continuing
Education (CE) Workshops. To attend, please visit the
SLA Conference Web site http://www.sla.org/nashville2004/conferenceevents.htm to
register your interest.
ROI Preparation & Defense:
Saturday, June 5, 2004 from 8:00 a.m. - 12:00
p.m.
Ticket #115, Price
$199/MBR, $299/NMBR
Assessing
your Business & Strategic Competencies: Sunday,
June 6, 2004 from 8:00 a.m. - 12.00 p.m.
Ticket #250, Price
$199/MBR, $299/NMBR
Creating
Brand Identity: Sunday, June 6, 2004 from 1:00 p.m.
- 5:00 p.m.
Ticket #310, Price:
$199/MBR, $299/NMBR
As always, your suggestions for workshop topics are welcome and encouraged. If you know friends or colleagues who would benefit from Quantum2, please encourage them to sign up today at http://scientific.thomson.com/quantum/.
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Quantum2 Topic
of the Month:
Environmental Scanning
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There is always a need
for environmental scanning to uncover those major occurrences
-- we call them compelling financial events -- and
then to link them to the services offered by the Information
Resource Center. Here is an excerpt from a white paper
supporting this topic:
What Are Compelling Financial
Events?
Simply put, compelling
financial events are major occurrences involving money
that affect the constituencies of greatest importance
to the IRC. The theory is that:
People don't change unless they must; and
People don't spend money unless they have to; and
They usually wait until it is almost too late.
The theoretical corollary also holds true: when forced to take on a project, cost is only one of the variables. Time constraints (speed of response) and quality also come into the equation. Results are more important than cost containment.
Some compelling financial events are internal to the organization that houses the IRC; some are external. All compelling financial events have the following characteristics. They:
Examples of Compelling Financial Events include:
These compelling financial events grow out of dynamics, which are more like general trends. A dynamic is the sluggish economy. A resulting compelling financial event is a workforce reduction. A dynamic is being more security conscious. A resulting compelling financial event is a change in security regulations.
Focusing on compelling financial events is vastly more powerful that attending to dynamics: dynamics are not time-specific and do not mandate outcomes by a specific date. But for compelling financial events: money is available, and someone is accountable for spending it to achieve a time-specific outcome.
A significant portion of the IRC's work should be dedicated to anticipating and reacting to Compelling Financial Events.
To read the complete white paper, please go to: <http://scientific.thomson.com/quantum/media/pdfs/compelling_events.pdf>.
Regards,
Betty Jo Hibberd
Senior Manager, Information Professional Development, North America
Dialog
betty.jo.hibberd@thomson.com
Thomson Scientific
3501 Market Street, Philadelphia, PA 19104 USA
77 Hatton Garden, London EC1N 8JS, UK
Palaceside Bldg. 5F, 1-1-1 Hitotsubashi, Chiyoda-ku,
Tokyo 100-0003 Japan
16 Collyer Quay, #22-00 Hitachi Tower, Singapore, 049318
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