Quantum² : Training : Workshop Descriptions

Workshop Descriptions

The Quantum² Team presents a number of workshops throughout the year:

• Leading the Way: Trends & Best Practices in the Information Professional Role
• Leading Strategic Information Initiatives
• Transforming Information Services: A Paradigm Shift

Justifying the Value of Information Services

• Defining the Value of Information: Beyond ROI
• Measuring Impact: Cost Justification for Information Services
• Understanding the Information Budget Process: Time/Cost/Quality Tradeoffs

Demonstrating Value

• Negotiation Skills for the Information Professional

Managing the Knowledge Culture

• Creating a Knowledge Sharing Culture: How to Thrive on Change

Marketing Information Services

• Communicating Your Message
• Creating a Brand Identity
• Packaging, Promoting and Persuading

Conducting an Information Audit

• Assessing Clients' Needs: Gather and Analyze the Data
• Assessing Clients' Needs: Map the Information Flow

Enhancing Service Delivery

• Adding Value to Information Services
• Developing Best Practices: How to Achieve Operational Excellence in Information Services

Building Relationships

• Achieving Results through Relationships: The Power of Influence
• Communicating and Influencing for Results
• Gaining Commitment: How to Partner with Management
• Managing Up: Partnering with Stakeholders to Achieve Results

Understanding Your Business Environment

• Linking Information Services to Compelling Financial Events
• Scenario Planning for Information Services
• Strategic Planning for the Information Center