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Publications & Articles

A Road Many Travel
by Jamal Cromity, ALA-APA Worklife Journal. Reprint permission granted by ALA-APA, http://ala-apa.org, the organization for the advancement of library employees. [PDF; 36KB; 2pp]

Achieving Information Service Excellence
by Betty Jo Hibberd, Information Outlook, vol. 11, no. 1, January 2007, pp 8-13. Reprint permission granted by SLA, www.sla.org. [PDF; 1017KB; 6pp]

Changing Direction (Not Spots!)
by Liz Blankson-Hemans, Director, Information Professional Development, Thomson Scientific. [PDF, 363KB]

The Changing Environment for Information Professionals
by Liz Blankson-Hemans, Director, Information Professional Development, Thomson Scientific. [March 2008, PDF, 51KB]

Four Steps to Creating a Knowledge Sharing Plan
by Libby Trudell, Information Outlook, vol. 10, no. 9, September 2006, pp 27-30. Reprint permission granted by SLA, www.sla.org.

From Info Pro to CI Pro: Do You Need To Go It Alone?
by Victor Camlek; reprinted from CI Competitive Intelligence, with permission granted by SLA, www.sla.org.

Joined Up Knowledge: linking knowledge, information and record strategies to enable joined up government
Executive Report. TFPL's Third CKO summit for the Public Sector, sponsored by Dialog, April 2004. [PDF; 498KB; 34pp]

Knowledge Management and Chief Knowledge Officers — An Evaluation of Skills and Job Responsibilities
by Laura Anderson. [PDF; 48KB; 4pp]

Knowledge Management in the Public Sector
Executive Report. TFPL's First CKO Summit for the Public Sector, sponsored by Dialog, April 2002. [PDF; 1.8Mb; 20pp]

Knowledge Strategies for the Public Sector
Executive Report. TFPL's Second CKO Summit for the Public Sector, sponsored by Dialog, April 2003. [PDF; 443KB; 28pp]

Librarians: Information Experts in the Information Age
by Olivia Crosby, Occupational Outlook Quarterly, Winter 2000-01, Bureau of Labor Statistics, US Department of Labor [PDF; 519KB; 14 pp]

Mapping Information Flows: A Practical Guide
by Betty Jo Hibberd, Manager, Information Professional Development, and Allison Evatt, MLIS Consultant at Dialog. [PDF, 185KB]

Skills for life, not just work
by Elspeth Hyams [PDF, 630KB], with permission. CILIP Library & Information Gazette, 2 – 15 November, 2007, p16.

Think Big, Add Value
Sue Henczel argues that Information Professionals need to wise up to the business environment to succeed. [PDF, 110KB]

Thriving on Organizational Change: The Knowledge Sharing Advantage
by Libby Trudell, Senior Vice President, Information Professional Development at Dialog [PDF, 363KB]

Towards a common framework — delivering joined up services through better knowledge and information management
Executive report. TFPL's 4th CKO Summit for the public sector April 2005. The Bath Priory, United Kingdom [PDF; 366KB; 17pp]