Serial Number Request

Scientific : Customer Support Request - Serial Number Request

CUSTOMER SUPPORT REQUEST - SERIAL NUMBER REQUEST

Please fill out the form below to request Serial Number/Product key for Thomson Reuters ResearchSoft products: EndNote, Reference Manager & ProCite.

All requests that involve Site licenses, Volume licenses and RefViz Serial Number requests should be sent to rs.sales@thomson.com or call 1-800-722-1227.

Please note that product, purchase information and proof of purchase is required to process your request.

* Required fields

*	Request Type

*	Salutation
*	First and Last Name Only
*	Company
*	Email
*	Phone
*	Country

*	Product Name
*	Product Format
	Edition
	Version
	Serial Number
	Product Key
	Product Purchased Location
	Method of Payment
	Do you have proof of payment?
	Account number
	Invoice Number
	Invoice Date	Format: mm/dd/yyyy
	Order/Reference number

*	Additional Comments

How to Contact Us
Hours and Holidays In North America: Supporting Thomson Scientific Inc, Thomson ResearchSoft and Delphion products Telephone: 1-800-336-4474 or 1-215-386-0100 Fax: 1-215-386-2911 In Latin America: Telephone: 1-888-216-4101 Fax: 1-215-386-2911 In Europe, Middle East & Africa: Supporting Current Drugs and Derwent Products and Services Telephone: +44 20 7433 4477 Fax: +44 20 7433 4478 In Asia Pacific (excluding Japan) Telephone: +65 6879 4118 Fax: +65 6223 2634 In Japan Telephone: +81-3-5218-6500 Fax: +81-3-5218-7840 Techstreet Telephone: (800) 699-9277 - Toll free in US & Canada 1-734-913-3930 - International Newport Strategies, Inc. 1-207-871-9700 Hours of Operation: 8:00 AM to 5:00 PM EST Fax: 1-207-871-9800



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